Electric Safety

Extreme weather or storms can cause power lines to come down. This added element of danger can make an already hazardous situation even more dangerous. It’s important to know what to do if you encounter a downed power line.

  • Never touch a downed or dangling wire or anyone or anything in contact with it. Always assume a downed line is still energized. Report any downed power lines immediately by calling the LADWP at 1-800-DIAL DWP (1-800-342-5397). If you or someone else is in danger, call 911.
  • Don’t touch anyone in contact with a power source – you could be killed or seriously injured. Instead, turn off power at the control panel. Then call for help and tell them it’s an electrical injury.
    If a power line falls on your car, stay in the car and wait for help. If you must get out, make sure you do not touch the metal parts of the car and the ground at the same time. The safest method is to open the door, stand on the door sill, and jump free without touching the car.
  • Stay away from metal fences, such as a chain link fence – there may be a power line down touching the fence somewhere beyond your sight.

For more tips on how to stay safe if you encounter a downed wire and other electric safety information, visit our Electric Safety page.. 

November 2023 Customer News

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