Billing Notice: The billing for all Pacific Palisades customers impacted by the recent fire have been placed on a temporary hold while we assess the status of water and power services in the area. Billing will resume once we have determined the extent to which your water and power services were damaged or destroyed. If you have already requested to stop water and/or power service, your final closing bill is being reviewed and will be processed for mailing soon.
Services Available
LADWP Customer Service Representatives are available to start or stop service and for any other account or billing inquiries by calling 1-800-DIAL-DWP, by visiting the Unified Utilities Recovery Operations Center or through the links below.
As your water and power utility, we are here to support you during this difficult time and understand how many of our customers may also be experiencing additional financial burdens. Please know that we have financial assistance options available that may provide some relief. Call us at 1-800-342-5397 for more information on available payment options.
If you are within the Palisades fire burn scar and do not have power, please call us at