Featured Programs
Low Income Home Energy Assistance Program (LIHEAP)
The Low Income Home Energy Assistance Program (LIHEAP) helps eligible income-qualified households to manage and meet their immediate home heating and/or cooling needs.
Level Pay
Monthly billing is here! Level Pay is a new, convenient monthly bill payment option that helps you budget for your LADWP bill and pay off past due amounts.
Financial Assistance Programs
EZ-SAVE Program
The EZ-SAVE Program helps income-qualified customers kickstart their utility bill savings and qualifies them for even more savings through other city and state programs.
Physician Certified Allowance Discount
A discount on electric bills are available to customers who provide verification by a state-licensed physician that a full-time member of the household has a qualified medical condition.
Life-Support Equipment Discount
LADWP offers a discount to households who use an eligible life-support device such as motorized wheelchairs, respirators, dialysis machines, and other life-support equipment.
Senior Citizen/Disability Lifeline Rate
The Lifeline Rate Program is a City of LA Office of Finance program that offers senior and disabled citizens an exemption on their electric and other utility bills.
Additional Resources
Do You Qualify for Financial Assistance?
Fill out our Financial Assistance Qualification Form to see which programs you qualify for.
LADWP Cares
Whether you're past due or need help staying current on your payments, we can help you find the resources you need.
Payment Agreements
LADWP wants to make sure your service is never interrupted just because you are short on cash. Contact us before your bill becomes delinquent so we can reach an agreement on a payment plan.
CA State Utility Bill Assistance
State Funds for qualifying residential LADWP customers with unpaid utility bills.
Other Agency Programs
Dial 2-1-1 or 1-800-339-6993, or visit the 211 LA website to find the help you need.