Customer News
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![A grey-haired woman smiling as she’s hugging a child outside in a yard.](/sites/default/files/styles/ping_pong/public/2023-10/Lifeline-Image.jpg?h=1f566966&itok=wSgeWpbq)
Lifeline Discount Program
Income-qualified customers aged 62 or older or with a qualifying disability may be eligible to receive LADWP and LA Sanitation’s largest bill discounts worth hundreds of dollars.
![Rain barrel in a backyard.](/sites/default/files/styles/ping_pong/public/2023-10/unnamed%20%281%29.png?h=fa55e561&itok=mOuScxlj)
Rainy Day Savings
From October to the fourth week in January, we captured 15.8 billion gallons of rainfall—enough water to serve over 194,300 households for a year. Catch your own rainwater too with our rain barrel and cistern rebates.
![Phone Scam Alert](/sites/default/files/styles/ping_pong/public/2024-04/2024_WEB-GRAPHICS_Phone-Scam-Alert-ENG_1920x1080.jpg?h=d1cb525d&itok=jHMr-FWL)
Beware of Scammers
Scammers continue to target LADWP customers. Remember we NEVER demand payment over the phone.
![A young woman kisses the cheek of an older woman working in a kitchen.](/sites/default/files/styles/ping_pong/public/2023-10/ez-save-article.png?h=7f32fa5f&itok=rF9jPYsM)
Explore More Savings
Kickstart your utility savings with EZ-SAVE!
![Black history month](/sites/default/files/styles/ping_pong/public/2023-10/black-history-month-article.jpeg?h=939e83d0&itok=PBQO_NG8)
Celebrating Black History Month
As LADWP and our city celebrate Black History Month, we proudly highlight the excellence and leadership of our dedicated Black employees who work hard to serve you every day.