Customer News
Stay Cool LA!
Cool LA is an initiative designed to help LADWP customers, especially low-income, older adults, and people with disabilities, better manage the impacts of extreme heat caused by climate change.
Prepare for Emergencies
In the event of a water or power outage we will be there to restore service quickly, and there are steps you can take to keep your family safe before an emergency strikes.
CA Payment Assistance
Need help paying your water bills? The Low Income Household Water Assistance Program (LIHWAP) may help pay down your overdue water and sewer bills, tax free with no impact to other benefits and public charge determinations.
Turf Replacement Program
On October 1, our turf replacement rebate will increase from $3 to $5 per square foot!
Empowering Small Business
Our new Empowering Small Business website can help you fight energy waste. Sign up to receive efficiency tips and program info specific to your industry.
Charging Ahead with EVs
Learn about the newest additions to our fleet of zero-emissions vehicles and equipment – one of the largest in the country – which is critical in continuing our progress towards reducing our emissions.
Power Outage Response
We know power outages can be frustrating and inconvenient. So when our crews respond to restore service, they work as quickly and as safely as possible. And, in the face of downed power lines and other hazards, public safety and their personal safety is always their first priority.