A: To report a problem with your electric or water service, contact the LADWP Customer Contact Center at 1-800-DIAL-DWP (1-800-342-5397); representatives are available 24/7 to assist.
A: To view power outage information (neighborhood, the number of customers affected, the current status, and the estimated restore time), go to Outage Information.
NOTE: The outage map will not display if your internet browser options are set to only display secure data.
A: To report a problem with a streetlight post or outage on a metal/steel or concrete pole from within City of L.A. limits dial 3-1-1, from outside City of L.A. limits dial (213) 473-3231, between 8:00 a.m. - 4:45 p.m. or submit an online form at bsl.lacity.org/serv_req.htm. To report a streetlight outage on a wooden power pole, call the LADWP at 1-800-DIAL-DWP (1-800-342-5397).
A: Call the LADWP Customer Contact Center at 1-800-DIAL-DWP (1-800-342-5397); representatives are available 24/7 to assist.
A: LADWP prunes trees to clear its power system from vegetation interference utilizing both in-house and contract crews. If you see a tree you think is interfering with high voltage conductors or a power line that is down, it is important that you notify the LADWP Customer Contact Center at 1-800-DIAL-DWP (1-800-342-5397) so we can do any necessary trimming or repairs.
A: Go to Water Quality